Shipping policy

Shipping Policy

Last Updated: June 22, 2026

Thank you for shopping with Zevio. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within 1–3 Business Days after payment confirmation.

Orders are generally processed during business days, excluding weekends and public holidays.

Please note that processing times may be extended during:

  • High order volume periods

  • Promotional events

  • Public holidays

  • Unexpected operational delays

Customers will be notified if significant delays occur.

2. Shipping Methods

We offer shipping through trusted courier and logistics partners.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (if available)

Shipping options displayed during checkout may vary depending on the delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

Standard Shipping

  • Delivery within 3–7 Business Days

Express Shipping

  • Delivery within 3–7 Business Days

Please note that delivery timelines are estimates and are not guaranteed.

Delivery times may vary depending on:

  • Customer location

  • Courier partner performance

  • Weather conditions

  • Public holidays

  • Remote or inaccessible areas

4. Shipping Costs

Shipping charges are calculated at checkout.

Standard Shipping

  • Shipping Cost: Calculated at Checkout

Express Shipping

  • Shipping Cost: Calculated at Checkout

Free Shipping

Free shipping may be offered on orders above ₹999.

Any applicable shipping charges will be clearly displayed before payment.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email

  • Tracking information (where available)

  • Courier details

Customers can use the provided tracking number to monitor shipment progress through the courier's website.

Please allow up to 24–48 Hours for tracking information to become active after dispatch.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occur due to factors beyond our control.

These may include:

  • Weather disruptions

  • Transportation issues

  • Courier service interruptions

  • Government restrictions

  • Incorrect customer information

Zevio is not responsible for delays caused by third-party shipping carriers.

If your package appears lost, delayed, or damaged, please contact us as soon as possible at:

Email: babadiruddin@gmail.com

We will make reasonable efforts to assist in resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If incorrect or incomplete information is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • Orders may be returned by the courier.

We are not responsible for failed deliveries resulting from incorrect customer information.

8. Failed Delivery Attempts

If delivery cannot be completed after multiple attempts:

  • The package may be returned to us.

  • Additional shipping fees may apply for reshipment.

  • Refunds, if applicable, may be subject to shipping deductions.

9. Damaged or Missing Items

If your order arrives damaged or items are missing:

  1. Contact us within 7 Days of delivery.

  2. Provide your order number.

  3. Include photographs of the package and products where applicable.

We will review the issue and provide an appropriate resolution.

10. International Shipping

Currently, we only ship within India and do not offer international shipping at this time.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Zevio

Website: zevio.site

Email: babadiruddin@gmail.com

Country: India